Module 2 – Step 1
Step 1 - Learning Objectives and Module Introduction
We’ll start with a review of the Learning Objective and then the success criteria – those things which we see high performing Account Managers doing more of the time – for this module the learning objective is simply to understand the five traits – the focus will then be on how far you can apply the traits to your own situation. Then have a look at the introductory comments for this Module.
How long do I need?
Most Managers do this in 5 minutes.